Awarded "Best Digital Bank 2025"

Banking built around your future.

Citizens Bank is a modern financial institution combining bank-grade security with the speed of a digital-first experience. Checking, savings, investments, premium Visa cards, and native Bitcoin — under one trusted roof.

256-bit encryptionFDIC-inspired safeguardsBiometric login24/7 support

Citizens Bank

Platinum

4915 •••• •••• 2847

Cardholder

A. CITIZEN

VISA

Forbes Advisor 2025J.D. Power RecognizedSOC 2 Type IIPCI DSS CertifiedISO 27001FDIC-inspired Safeguards

Why Citizens Bank

Everything you expect from a bank. Nothing you don't.

Modern financial tools engineered with the discipline of a traditional institution and the speed of the world's best software.

Secure Online Banking

Zero-trust architecture, biometric access, and continuous fraud monitoring on every transaction.

Fast Transfers

Move money in seconds between Citizens accounts, and same-day to external banks nationwide.

Mobile Banking

A best-in-class app for iOS and Android with deposit, pay, and card controls in your pocket.

Visa Cards

Premium metal-feel Visa debit and credit with zero foreign fees and instant lock.

Bitcoin & Digital Assets

Buy, hold, send, and receive BTC natively from your Citizens wallet — no third-party required.

Savings Accounts

High-yield savings up to 4.75% APY with automated goals and round-up boosts.

Business Banking

Multi-user access, virtual cards, expense controls, and dedicated relationship managers.

24/7 Customer Support

Real humans, day or night. Average pickup under 45 seconds — no phone trees.

Banking Products

One account. Every way to move money forward.

A complete financial toolkit for individuals, families, and growing businesses — designed to work together, not in silos.

Personal

Checking Accounts

No monthly fees, no minimums. Get paid up to 2 days early with direct deposit.

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Personal

Savings Accounts

Earn up to 4.75% APY on every dollar. Automate savings with smart rules.

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Cards

Credit Cards

3x rewards on dining and travel with zero foreign transaction fees.

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Lending

Personal Loans

Rates from 6.99% APR. Funds in your account as fast as the same day.

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Business

Business Accounts

Purpose-built for teams. Multi-user, invoicing, and unlimited virtual cards.

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Wealth

Investment Services

Commission-free stocks and ETFs alongside managed portfolios.

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Crypto

Digital Wallet

Store, send, and receive BTC with an integrated native wallet.

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Global

International Transfers

Send to 140+ countries at real exchange rates in under 10 minutes.

Learn more

Citizens Bank Visa

Cards worthy of what you carry.

Precision-engineered, tokenized end-to-end, and designed to feel as premium as they perform.

Citizens Bank

Platinum

•••• •••• •••• 2847

For the frequent traveler

VISA

Citizens Platinum Visa

For the frequent traveler

  • Unlimited airport lounge access
  • 5x points on travel
  • $0 foreign transaction fees
  • 24/7 concierge

Citizens Bank

Gold

•••• •••• •••• 2847

Everyday premium

VISA

Citizens Gold Visa

Everyday premium

  • 3x on dining & groceries
  • Cell phone insurance
  • Extended warranty
  • No annual fee first year

Citizens Bank

Business

•••• •••• •••• 2847

Purpose-built for teams

VISA

Citizens Business Visa

Purpose-built for teams

  • Unlimited virtual cards
  • Per-employee spend limits
  • Real-time expense export
  • 2% cash back on all spend
9:41••• 5G ▮

Good morning, Alex

Total Balance

$24,819.55

Send
Receive
Pay
Deposit

Accounts

Checking
$12,480.12
Savings
$9,240.00
Bitcoin
0.184 BTC
Card charged · $42.10 · Blue Bottle Coffee

Mobile Banking

Your bank, in your pocket.

The Citizens Bank app puts every part of your financial life at your fingertips — from sending money to a friend to depositing a paycheck at 2 a.m.

Send Money

Instant transfers to anyone in the Citizens network.

Receive Money

Get paid with a link, QR code, or account number.

Bill Payments

Schedule and automate every recurring bill.

Mobile Deposit

Deposit checks with a photo — funds in minutes.

Card Controls

Lock, unlock, and set limits with one tap.

Transaction Alerts

Real-time notifications on every move.

Biometric verified
TLS 1.3

Security & Trust

Guarded like a vault. Fast like a whisper.

Your money and identity are protected by defense-in-depth security engineered by veterans of the world's largest financial platforms.

Multi-Factor Authentication

Every sign-in confirmed with a second factor on your trusted device.

Fraud Monitoring

Machine-learning models watch every transaction 24/7 and flag anomalies in real time.

Encrypted Banking

AES-256 encryption at rest and TLS 1.3 in transit — the same standard used by governments.

Secure Login

Biometric access with Face ID and Touch ID. Passwords optional, security mandatory.

Identity Protection

Continuous dark-web monitoring and instant alerts if your identity is at risk.

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Customers Served

0

Branches Nationwide

0M+

Transactions Processed

0+

Mobile Banking Users

0 yrs

Years of Service

Customer Stories

Loved by 2.4 million people (and counting).

Real customers, real balances, real stories. Here's what banking with Citizens feels like.

"Switching my LLC to Citizens took under ten minutes. Virtual cards for every contractor changed how I run payroll."

Priya Ramanathan

Small business owner

Frequently Asked

Questions? We've got answers.

Everything you need to know before opening an account, and a lot of what you'll want to know after.

Tap Open an Account and complete the guided flow — most customers finish in under three minutes. You'll need a government-issued ID and a way to fund your first deposit.
Sign in from any browser to view balances, move money, deposit checks, manage cards, and message support. Your session is protected with multi-factor authentication.
Citizens Bank issues Platinum, Gold, and Business Visa cards with tiered rewards, travel perks, and instant lock controls from the app.
Between Citizens accounts, transfers are instant. Same-day ACH is available for external banks, and international transfers land in most countries in under 10 minutes.
Yes — Citizens is available on iOS and Android with full feature parity, biometric login, and real-time push notifications for every transaction.
Deposits are held with our partner institutions with equivalent insurance protection, and your data is guarded by AES-256 encryption, MFA, and continuous fraud monitoring.

News & Insights

Financial thinking, freshly published.

Our research team publishes weekly on markets, personal finance, and the future of money.

Markets

Jul 22, 2026

Fed holds rates steady: what it means for your savings

Our economists break down the July decision and what to watch heading into fall.

Read article
Tips

Jul 15, 2026

5 automations that quietly build wealth every month

Simple rules in the Citizens app that keep your savings growing without willpower.

Read article
Product

Jul 04, 2026

Introducing Citizens International Transfers

Send to 140+ countries at real exchange rates, with delivery in under 10 minutes.

Read article

Get In Touch

We're here whenever you need us.

No phone trees. No robotic scripts. Every conversation with Citizens starts with a real, trained banker.

Phone

1-800-CITIZENS-1

Toll-free, 24/7

Email

support@citizensbank.com

Reply within 2 hours

Secure Message

In-app messaging

Encrypted end-to-end

Branch Locator

148 branches nationwide

Find one near you

Support Hours

24 hours, every day

Real humans on call